ph987 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how ph987 ("ph987", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", " the Player", "the User") who access or use the ph987 platform, website, games, and related services (collectively, the "Platform").

ph987 takes data privacy seriously. We collect only the personal data that is necessary to provide you with a safe, fair, and enjoyable gaming experience, and we handle that data with care, transparency, and in accordance with applicable Philippine law.

This Policy applies to all personal data collected through the ph987 website, mobile platform, customer support channels, and any other interaction you have with ph987. It should be read together with our Terms & Conditions and Responsible Gaming Policy.

2. Data Controller

ph987 is the data controller responsible for the personal data collected through the Platform. As data controller, ph987 determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with the Philippine Data Privacy Act of 2012 and other applicable regulations.

ph987 has designated a Data Protection Officer (DPO) who oversees compliance with this Policy and applicable data privacy laws. You may contact the DPO using the details provided in Section 16 of this Policy.

3. Data We Collect

ph987 collects the following categories of personal data:

3.1 Registration & Identity Data

• Full legal name, date of birth, nationality
• Email address, mobile number, residential address
• Username and encrypted password
• Government-issued identification documents (e.g., Philippine passport, SSS ID, driver's licence, PhilSys national ID) submitted for identity verification
• Selfie or liveness check images submitted during KYC verification

3.2 Financial Data

• GCash or PayMaya account reference (masked)
• Bank account details for withdrawal processing (masked)
• Debit card details (masked; full card numbers are never stored by ph987)
• Transaction history: deposit amounts, withdrawal amounts, dates, and payment method references

3.3 Gaming & Activity Data

• Game session history, wager amounts, win/loss records
• Bonus and promotion usage history
• Responsible gaming tool settings (deposit limits, self-exclusion status)
• Login timestamps and session durations

3.4 Technical & Device Data

• IP address and approximate geolocation (country/region level)
• Device type, operating system, browser type and version
• Cookie identifiers and session tokens
• Referring URL and on-site navigation data

3.5 Communications Data

• Records of live chat, email, and support ticket interactions with ph987
• Survey responses and feedback submitted voluntarily
• Marketing communication preferences

4. How We Collect Your Data

ph987 collects personal data through the following means:

• Directly from you — when you register an Account, complete identity verification, make a deposit or withdrawal, contact support, or respond to a survey
• Automatically — through cookies, server logs, and analytics tools as you browse and use the Platform
• From third parties — identity verification providers, payment processors, and fraud prevention services may share data with us as part of their service delivery
• From regulatory sources — PAGCOR or other Philippine authorities may provide information relevant to compliance obligations

5. Legal Basis for Processing

ph987 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

6. How We Use Your Data

ph987 uses your personal data for the following purposes:

• To create, maintain, and manage your ph987 Account
• To verify your identity and age (21+ requirement) in compliance with PAGCOR regulations
• To process deposits and withdrawals in Philippine Peso via your chosen payment method
• To detect and prevent fraud, money laundering, and other prohibited activities
• To enforce our Terms & Conditions and Responsible Gaming Policy
• To provide customer support and respond to your enquiries
• To personalise your gaming experience and recommend relevant games or promotions
• To send you transactional communications (account notices, security alerts, withdrawal confirmations)
• To send you marketing communications about ph987 promotions and offers, where you have opted in
• To analyse Platform usage and improve our services
• To comply with applicable Philippine laws and regulatory requirements

7. Data Retention

ph987 retains your personal data for as long as your Account is active and for a period thereafter as required by applicable law. Specifically:

• Account and identity data — retained for a minimum of five (5) years after Account closure, as required by Philippine anti-money laundering regulations
• Transaction records — retained for a minimum of five (5) years from the date of the transaction
• Support communications — retained for three (3) years from the date of the interaction
• Marketing preferences — retained until you withdraw consent or close your Account
• Technical and device data — retained for up to twelve (12) months from collection

After the applicable retention period, personal data is securely deleted or anonymised. Where data is anonymised, it may be retained indefinitely for statistical and analytical purposes without identifying you.

8. Sharing Your Data

ph987 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following circumstances:

8.1 Service Providers

ph987 engages trusted third-party service providers to assist in operating the Platform. These include identity verification providers, payment processors (GCash, PayMaya, and Philippine bank partners), IT infrastructure and cloud hosting providers, customer support platform providers, and analytics service providers. All service providers are bound by data processing agreements that restrict their use of your data to the specific services they provide to ph987.

8.2 Regulatory and Legal Disclosure

ph987 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or courts where required or permitted by Philippine law. Such disclosures are made only to the extent necessary to comply with the relevant legal obligation.

8.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of ph987's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.

9. International Data Transfers

Some of ph987's service providers may be located outside the Philippines. Where personal data is transferred internationally, ph987 ensures that appropriate safeguards are in place, including contractual clauses that require the recipient to protect your data to a standard equivalent to that required under Philippine law.

ph987 will not transfer your personal data to a country that does not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.

10. Cookies & Tracking Technologies

ph987 uses the following types of cookies and similar technologies on the Platform:

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in to your ph987 Account and using core Platform features.

11. Your Data Rights

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by ph987:

• Right to be Informed — You have the right to know what personal data ph987 collects about you and how it is used. This Privacy Policy fulfils that obligation.
• Right of Access — You may request a copy of the personal data ph987 holds about you at any time.
• Right to Rectification — You may request correction of inaccurate or incomplete personal data. You can update most Account details directly through your ph987 Account settings.
• Right to Erasure — You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object — You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interest, subject to ph987's overriding legitimate grounds.
• Right to Data Portability — You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Lodge a Complaint — You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe ph987 has violated your data privacy rights.

To exercise any of these rights, please contact ph987's Data Protection Officer using the details in Section 16. ph987 will respond to all valid requests within thirty (30) days of receipt.

12. Children & Minors

ph987 is strictly an adults-only platform. In accordance with Philippine law and PAGCOR regulations, ph987 does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register for or use ph987.

If ph987 discovers that personal data has been collected from an individual under 21, that Account will be closed immediately, all associated data will be deleted (subject to any legal retention obligations), and the matter may be referred to PAGCOR as required.

Parents and guardians who believe a minor has registered on ph987 should contact our support team immediately.

13. Security Measures

ph987 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• TLS (Transport Layer Security) encryption for all data transmitted between your device and ph987 servers
• AES-256 encryption for sensitive data stored at rest, including identity documents and financial records
• Strict role-based access controls limiting employee access to personal data on a need-to-know basis
• Multi-factor authentication for internal systems accessing player data
• Regular security assessments and penetration testing
• Incident response procedures to detect, contain, and notify affected players of any data breach in accordance with NPC requirements

While ph987 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your ph987 login credentials confidential and for notifying us immediately if you suspect unauthorised access to your Account.

14. Third-Party Links

The ph987 Platform may contain references to third-party services (such as payment providers). ph987 is not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party services you use in connection with ph987, particularly your chosen payment provider (GCash, PayMaya, or your bank).

15. Changes to This Privacy Policy

ph987 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform features. Material changes will be communicated to registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of ph987 after the effective date of any update constitutes your acceptance of the revised Policy. If you do not agree with the updated Policy, you must cease using the Platform and may request Account closure.

16. Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or ph987's handling of your personal data, please contact our Data Protection Officer:

Data Protection Officer — ph987
Email: [email protected]
General Support: [email protected]

ph987 will acknowledge your request within five (5) business days and provide a substantive response within thirty (30) days. If you are not satisfied with ph987's response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.